Terms & Conditions

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Delivery Policy

 

We take pride in our customer and delivery services at Blooming Bears. Keeping this in mind, we require that any adjustment to your order should be made no later than 48 hours before the scheduled delivery. Delivery times cannot be guaranteed. We cannot deliver to P.O boxes.

The recipient may be called to schedule delivery. If the recipient is not available at the time of delivery, we may attempt to leave the gift with a reliable third-party (e.g. a neighbor, receptionist, porter, etc.) deemed suitable for passing on the flowers to the addressee. If the arrangement is left with a third-party, the recipient will be notified with instructions for retrieving the gift upon their return. If no one is available to take the gift, we will contact the recipient to schedule redelivery (additional Handling and Delivery charges will apply). *During busy holiday times, residential deliveries may be made as late as 9:00 PM. Please contact us with any specific questions regarding your delivery.

We reserve the right to refuse any order at anytime for any reason. Thank you for your understanding.

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Cancellation Policy

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If you need to cancel your order due to unforeseen circumstances you may contact us during our hours of operation (make sure to have your order reference number at hand). We are only able to grant cancellation of an order placed, if we get notification at least 48 hours prior the requested delivery date. We will not accept an order cancellation if we have made a good faith effort to deliver the arrangement on the original day selected by the sender. No order cancellations will be accepted if refused by the recipient due to reasons other than product quality.

 

Substitution Policy

 

Flowers are seasonal products, and some varieties and colors will therefore not always be available. For decorative purposes, flowers sometimes may be spray painted. We reserve the right to substitute flower type and/or color with flowers that should fit the arrangement best possible. A Blooming Bear may thus look slightly different to that shown in the online shop. However, every Blooming Bear is a work of art, freshly composed specially for you, and you may rest assured that every effort will be made to match the color and shape of the arrangement shown in the online picture.

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Exchange/Return Policy

 

In the unlikely event when you are unhappy with your flowers we will offer to redeliver another arrangement if you notify us within 24 hours of receiving the flowers. Our arrangements are perishable goods and if for any reason your arrangement should die or wilt within 24 hours please call us immediately for replacement. We do not accept returns. We do not issue refunds for delivered products or for any orders that have had an attempted delivery where the recipient was unavailable. However, our caring and experienced staff will ensure your satisfaction to the best of our ability.

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Privacy Statement

 

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to contact us.

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Quality and Satisfaction Guarantee

 

Blooming Bears, LLC is a young floral design company. We put maximum effort into each and every one of our creations made by hand from the freshest flowers and personally delivered to your door. Put us to the test: order your flower surprise from Blooming Bears and we shall deliver your flower greetings on schedule to the recipient’s address, fresh, fast and with a personal touch. We welcome you as one of our customers and thank you for the trust you have placed in our company.

CAUTION: Our floral sculptures are NOT toys. Young children should not play with arrangements. Pins and other objects might be used in the building process.

Now delivering throughout Manhattan, Brooklyn, Queens & Staten Island*